How to fix the Install Stopped Disc Error on Xbox One [2018 Edition]

How to fix the Install Stopped Disc Error on Xbox One [2018 Edition]


What’s going on once again everyone
Monkiedude22 here with another Xbox tip trick or tutorial video and in this
video today I’m going to show you some steps to fix the installation stopped
error when using a disc to install a game on Xbox one now I actually made a
video about this back in 2016 as well as a follow up video which covered the
issue but since then new techniques and steps have been developed to fix the
problem so that’s why I’ve taken the time to remake this video and I sure
hope it helps you take care of the problem if it does please make sure to
drop a like on the video and share it with your friends who might be running
into the same problem and also consider subscribing to the channel for more
video games tips tricks and tutorials just like this I really do appreciate
the support and now without further adue let’s get right on into it now in this
video I’m using Star Wars Battlefront 2 as an example of course any game could
potentially have this error happen but as you can see I’m installing the game
right now on the console when all of a sudden up the installation stops and now
I see this error pop on the screen so what do you do the first thing you’ll
want to try is to simply resume the installation sometimes this works and
sometimes it doesn’t but it’s the very first thing you’ll probably want to try
when you see the error happen next you’re gonna want to eject the disk and
look for any visible scratches or smudges on the bottom of the disk
you should always handle the disk from the edges and never touch the data layer
if you see any visible scratches or smudges use a soft clean microfiber
cloth and clean the disk of any fingerprints scratches or smudges to the
best of your ability now as the graphic shows start from the inner part of the
disk and wipe out for the most effective cleaning method if the disk does have a
lot of deep scratches it may no longer be usable but keep working look for
through the next few steps just to see if any of the solutions do help out once
you’ve cleaned the disk reinserted into the console and the installation should
automatically resume if not select the game from the home screen to resume the
installation now if that doesn’t work let’s move on to the next step which
will be to install the disk in offline mode now sometimes when a game installs
it will also install with any updates over Xbox Live and this can sometimes
cause an installation to stop so let’s start by opening up the settings menu by
pressing the Xbox button on the Xbox one controller to open up the guide then
slide all the way over to the right to the system tab and press a on settings
next highlight Network and then select network settings now you should see the
option to go offline press a to select that option and your Xbox one console
will disconnect from the internet and xbox live fully next we want to cancel
the installation so we can start fresh so heading to my games and apps and the
queue screen press the cancel all option to stop the game from installing next
you’re going to want to eject the game disk and restart the Xbox one console
you can do this two different ways one way is to open up the guide and under
system we can select restart console alternatively you can press and hold the
Xbox button on the front of the console for a few seconds until the console
shuts down now if you’ve powered down the console by holding the Xbox button
give it about 30 seconds and then power it back on if you chose to restart the
console by using the method and the dashboard just wait until the console is
finished rebooting once you’re back on the dashboard go ahead and reinsert the
game disk into the console the installation should start automatically
but if not you can press the a button on the game tile to start the installation
now this method installs the game without any updates from Xbox Live so if
this method works for you you’ll need to install the update before you can play
to do that you’ll need to reconnect your console to Xbox Live again by clicking
the connect to xbox live tile on the dashboard this will take you directly
into the network settings and to the quote unquote and go online option once
you’ve reconnected to Xbox Live attempt to launch the game again to trigger the
update now if none of these steps have done the trick for you I have one more
method for you to try this time we’re going to bypass the disc install and
install the game digit from the Xbox store now this method can
take a lot longer because it’s gonna solely rely on your internet connection
to install the game but if the disc is just unreadable for any reason during
the installation this may be your only option start by having the game
installation cancelled like in the previous step but keep the disc inserted
into the console at this time as long as the console is able to read the disk it
should know that you have the license for the game if the disk isn’t reading
at all on the console this trick might not work for you what you want to do is
navigate to the Xbox Store with the disc inserted into the console like I
mentioned then locate the game you want to install on the store you’ll see the
option to purchase the game but also you should have the option to install go
ahead and select install from this option what this will do is allow you to
down the game from the Xbox store digitally now the disc won’t be used as
all for the installation like I said previously so this can make
installations slower but it is a method that will not use the disk at all
now if these methods don’t fix the issue the disk or the console may need to be
repaired or replaced it’s a good idea to try other disks on the console to see if
the same issue is happening if it is then you’ll know that the issue may be
with the console but if it’s only happening with a single game then you
might want to look into getting the discs repaired or replaced now there’s a
few places around that offer CD DVD blu-ray resurfacing and scratch removal
services call around but generally you’ll want to look around for video
game resale shops or pawn shops now if you recently purchased the game you
might want to look into exchanging the discs with the retailer I hope this
video was helpful in getting you past that installation stop there and if it
was make sure to give this video a like and share it with your friends if
they’re having the same issue be sure to subscribe to the channel for more videos
just like this I’m Monkiedude22 and I’ll see you in the next video

100 Comments on "How to fix the Install Stopped Disc Error on Xbox One [2018 Edition]"


  1. This sucks I just bought Deadpool hoping it would work on physical and even after doing everything it still caps at 58% and the last idea isn't optional anymore.

    Reply

  2. I found a working method go offline while its downloading then go back online while its still loading that should work hoped this helped have a blessed day!!

    Reply

  3. I think its working now, that last option saved it from me just throwing it away thank you

    Reply

  4. Ok but this happened to my state of decay 2 digital download copy & starwars bf2 disc… soooo does my xbox just suck butts?

    Reply

  5. Thanks 🙏 so much I just bought call of duty and it wasn’t working so I followed your steps and it worked.🥳🥳🥳🥳

    Reply

  6. What a moron. No to install digital it will cost you 60 bucks…clear your cache and your blueray storage….this guys an idiot.

    Reply

  7. So my game won’t appear on my Xbox but would appear with an play disc icon I would try to access it an it would just close it self an say that it’s not readable I took it to the store an asked for them to fix it they fixed it but I’m still having trouble what do I do

    Reply

  8. Cant download fucking gta 5 that shit tripping im sitting in my chair for 4 fucking hours and its at 85% doesnt even show the mbs

    Reply

  9. I recently bought madden 20 last week and it was perfectly fine and today it had an update so I’m like Ok and I waited 20-30 mins and tried to play the game WOULD NOT work at all so I uninstalled it and turned my game off and put the disc back in and tried downloading it back my game will NOT download back.. I’ve even tried getting on my cousins profile who downloaded the exact same game and it popped up on my game.. IT doesn’t let me play it At all it even says as if I didn’t purchase it I need help this shit is driving me crazy I’ve spent an hour or so tryna fix it

    Reply

  10. Yo thanks man I know this is old but this really helped it would always stop at 30% now it’s working normal

    Reply

  11. The last one worked for me , tysm . I’ve been trying to install watch dogs 2 for weeks and it just kept saying installation stopped

    Reply

  12. The last method worked for me the man
    I've been having troubke downloading batman arkam knight for months now
    And because of u it is finally installing
    Thanks bro

    Reply

  13. I’m trying to install wolfenstein: youngblood but the game disappears from the queue section
    – I’m offline
    – Disc is clean (brand new)

    Reply

  14. None of this worked. We never had these installment issues with 360 at all. Microsoft would do well to do a big recall of their consoles and make things easy like they did with 360.

    I think I made a mistake buying my Xbox One

    Reply

  15. Ty soooo muchhhhhh it workeddddddddd‼️‼️‼️‼️‼️‼️‼️‼️🥳🥳🥳🥳🥳🥳 thanksssssssss

    Reply

  16. 5 months ago i had BATTLEFRONT 2 AND THX MAN ITS GOING SOOOOOO SMOOTH NOW I CAN FINALLY PLAY ITTTTTTTTT WOOOHOO TYSM

    Reply

  17. i did the offline one and ot worked how can i thank you dude i have been downloading gta 5 for about 5 years and it finally worked

    Reply

  18. Thank you I did the offline thing and now I can play bo3 when I get killed by 40 try hards with a daemon on bo4

    Reply

  19. Yo thanks for suggesting these ideas. I've been trying to install a game for months but just couldn't get it to work so thank you

    Reply

  20. Actually, when I reset my Xbox(bc it would not work anymore) over half of my games had this problem, and I've only been able to keep maybe 15 out of almost 30 of them, so idk if this will help but thx

    Reply

  21. My skyrim won't install pass 0 percent and I've tried all the solutions can anyone help? I don't have the money to go buy a new game

    Reply

  22. Guys all you have to do is when you put the disc and it downloads for a little bit then installation stopped click the menu button on the download and click cancel than go to the Microsoft store write the name of the game and click download because it’s gonna think you own it without a disc that’s what I do and just let it download and boom

    Reply

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